Introduction

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  • The provision of quality testing and analyses of raw materials, intermediate and finished products for the ceramics industry
  • The utilisation of advanced equipment which are well maintained and kept in tip top condition
  • To ensure cleanliness, hygiene and safety at every level of our testing process
  • The development of stringent testing methods that adhere to international standards in terms of efficiency and integrity
  • Ensuring on-time delivery of testing reports to customers and clients
  • Accuracy in all tests and measurements conducted
  • Adopting the Malaysian Laboratory Accreditation Scheme (SAMM) as the standard for our quality systems
  • To continuously strive for improvement and upgrading of our testing and analysis techniques
  • Improving the effectiveness of our internal management systems
  • Familiarisation with quality documentation, good laboratory practices and established procedures as well as testing methods